Merchant Distribution Supervisor.

Our mission
We’re making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That’s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We’re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don’t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across six countries and are growing fast.
Our goal is to make Africa the first cashless continent and that’s where you come in…


How you’ll help us achieve it
Wave is now the largest financial institution in Senegal, with over 7 million users. And we’re still in the early days of our product roadmap and potential impact on people’s everyday lives.
We’re looking for a Merchant Distribution supervisor dynamic with strong management skills, details et people oriented. Distributor’s job involves spreading the word around Wave payment product »Payez avec Wave » and engaging new payers. Merchant Distribution Supervisor will help us reach our objective of creating a tremendous payer growth machine by successfully managing field merchant distributors.

In this role, you’ll
• Be responsible for Payez avec Wave user acquisition in a given area.
• Be in a key position to implement Wave’s rapid growth strategy.
• Managing a team of 25-50 merchant distributors.
• Onboard and train new merchant distributors to ensure they can perfectly subscribe, assist, and guide users according to the company’s values.
• Work closely with Territory and Regional Leads to plan distribution activities in a given area and follow up.
• Work closely with Regional leads to plan distribution activity in a given area and follow up.
• Monitoring daily distributors’ performance.
• Giving feedback to our product team and engineers to improve the distribution process and user experience.
• Work closely with our Below the Line Marketing Team to ensure Wave has a visible presence in Senegal.


Key details
• Location: You will be located in Dakar, Senegal, but you may be relocated to other parts of the country.
• Work authorization: Senegal.
• This is a permanent contract position.
• Our salaries are competitive and calculated using a transparent formula.
• We offer generous health insurance for yourself and your dependents.
• We support working parents – we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.
• We help you live your fullest life now! We subsidize gym memberships, fitness classes, and workout equipment.
• Airtime reimbursement.
• Free food and a beautiful office space.

Requirements
• 2+ years of relevant work experience in sales & merchant distribution.
• University degree (Bac + 2 Minimum).
• Good computer skills.
• Fluent in French & English.
• Experience in Sales and Marketing will be an added advantage.


You might be a good fit if you
• Working in the field energizes you, and you’re eager to take on a fully field-based role.
• Collaboration comes naturally to you, and you’re known for your clear communication, reliability, and ability to manage priorities with minimal supervision.
• You bring strong attention to detail and take pride in delivering high-quality work.
• Driven and goal-oriented, you don’t wait to be told what to do—you take initiative and pursue ambitious targets with determination.
• Love owning projects – you’re autonomous yet know when to escalate problems.
• Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth.
• Willing to go the distance to get something done.


Our team
• We have a rapidly growing in-country team in Senegal, Côte d’Ivoire, Mali, Burkina Faso, The Gambia, and Uganda, plus remote team members spread across the world.
• We’re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
• We foster autonomy for our employees. You’ll own your projects at every stage, from understanding the problem to monitoring your solution in production.
• We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
• We are on Y Combinator’s top companies by revenue.

How to apply
• Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
• We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
• Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.