Driver/Messenger, WACAF.

The Organizational Setting
The Regional Office is primarily responsible for maintaining continuous liaison with States to which it is accredited and with appropriate organizations, regional civil aviation bodies and sub-regional bodies and UN Agencies and programmes. The Regional Office ensures interregional coordination and promotes the timely and harmonized implementation of ICAO policies, decisions, Standards and Recommended Practices (SARPs). The Regional Office also provides technical guidance and assists States in the establishment of effective safety oversight systems and with implementation of Standards and Recommended Practices.
Under the direct supervision of the Administrative Officer, the Driver Messenger provides support to the administrative section and the whole Office in general. The Administrative Officer and his/her back up assign tasks and duties to and evaluate the performance of the incumbent. Under the guidance and supervision of the Administrative Officer, the Driver provides reliable and safe driving services ensuring high accuracy of work. The Driver demonstrates a client- oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds.
The Driver provides driving services to the operations and programme staff in the Regional Office and for visitors.


Major duties and Responsibilities
Function1 (incl. Expected results)
Ensures provision of reliable and secure driving services, achieving results such as:
• Drive Office vehicle for the office errands and for other Regional Office staff to attend to official engagements.
• Meet and send-off visitors at the airport and assist in facilitating the required immigration and customs formalities when required during big events
• Drive designated Office staff to and from the Office and visitors when required.
• Provides back up to the Senior Driver when required

Function 2 (incl. Expected results)
Ensures the timely and accurate completion of messenger tasks, achieving results such as:
• Deliver and collection of Diplomatic Pouch to and from the airport/UN office.
• Carry out daily banking transactions.
• Make payments at the post and telephone offices.
• Deliver and collect of mail, visas documents and other items from the Ministry of Foreign Affairs, as well as
• Embassies or other Governmental Offices.
• Deliver and collect of airline tickets, travel documents, visas, etc., to and from travel agencies.

Function 3 (incl. Expected results)
Ensures proper day-to-day maintenance of the assigned vehicle, achieving results such as:
• Accurate maintenance of daily log of official trips, including mileage and gas consumption. Ensure proper monitoring of the gas consumption and accurate reconciliation with log book
• Provision of inputs to preparation of the vehicle maintenance plans and reports. Ensure availability of car’s insurance, emissions verification, etc.
• Timely minor repairs, arrangements for major repairs.
• Timely changes of oil, check of tires, brakes, etc.
• Daily washing of vehicle
Function 4 (incl. Expected results)
Other responsibilities related to messenger services, A/V equipment, Inventory, etc., achieving results such as:
• Under the supervision of the Finance and Administrative Associate, assist in maintaining archives/documents in the WACAF archives.
• Provide assistance in the inventory
• Purchase miscellaneous items, stationery, coffee beak, supplies, etc.
• Office facilities, furniture and equipment maintenance and minor repair.
Function 5 (incl. Expected results)
Performs other related duties, as assigned.


Qualifications and Experience
Education
Essential
Completion of secondary education.

Professional experience
Essential
• Sound and safe experience in driving and maintaining motor vehicles.
• Possession of valid national driving license.
Desirable
Experience as driver/messenger in an international organization or company.


Languages
Essential
Fluent reading, writing and speaking abilities in French.
Desirable
A working knowledge of any other language of the Organization (Arabic, Chinese, English, Russian, Spanish).


Competencies
• Professionalism: Good knowledge of Dakar and surroundings. Thorough knowledge of traffic regulations for the Dakar area. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
• Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
• Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed.

• Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
• Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
• Judgement/Decision-making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.


Conditions of Employment
Please note that this is a locally-recruited position. Applicants for positions subject to local recruitment are required to be authorized to work in the country regardless of where they live at the time of applying for the job opening.
It should be noted that this post is to be filled on a fixed-term basis for an initial period of 3 years (first year is probationary for an external candidate).
ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization, in accordance with the provisions of the ICAO service code.

ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. In this connection, ICAO has incorporated the 2013 Standards of Conduct for the International Civil Service into the ICAO Personnel Instructions.
ICAO offers an attractive benefit package to its employees in accordance with the policies of the International Civil Service Commission (ICSC).
The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered.
Remuneration: Level G-2 Net Base Salary per annum CFA Francs $6,607,000