Title: Director of Product
Department: Product and Technology
Team: Product Management
Location: Preferably Dakar, Senegal, or can relocate, or willingness to travel regularly

Report to: Chief Technology Officer :
Language: Fluent in English, and prefer strong French skills

About myAgro :
myAgro helps farmers move out of poverty: we do this with a simple approach. We help farmers manage their cash flow better – at harvest time when farmers have more cash, they can lock away their funds for seeds and fertilizer for the next season. They pay using their mobile phone (or mobile money in Tanzania) and myAgro delivers the inputs they’ve paid for before it rains and provides technical training so farmers know how to use the inputs efficiently. This leads to 50% more food and 50% more income per farm. To date myAgro serves 115,000 farmers and will scale to 1 million farmers by 2026. The award-winning team has received recognition from Skoll Foundation, Echoing Green, World Bank, Bill Gates and more.

About the Role :
This position is a role within myAgro that helps accelerate myAgro’s ability to scale, reach 100% sustainability and increase its impact. Reporting directly to the CTO, you will be responsible for the strategic and tactical aspects of myAgro's product roadmap, and helping to drive changes to myAgro’s products for our internal customers. You will also manage a small team of product managers, product associates, and designers that help achieve the goals of the role.

The current product suite includes farmer-facing tools, tools for village field workers, and office and cloud infrastructure that enables myAgro to work successfully. The tech includes custom mobile and web applications, Salesforce CRM, SMS and WhatsApp communication, partnerships and integrations with telecoms, cloud-based systems, and reporting using a data warehouse and Tableau. You will be responsible for understanding users, communicating use cases, developing product strategy, defining product specifications, supporting engineering to build great, focused products, launching products to the team and customers, leading training, and monitoring and follow-up for products. The most important skills for this role will be listening, clear communication, and prioritization.

Main Responsibilities :
Collaborate with other teams within myAgro to understand users, needs, and identify challenges and opportunities where technology can be most effectively applied and have a great impact on meeting myAgro’s mission.
Identify and effectively communicate gaps, issues, or opportunities to improve the existing myAgro products and shepherd through design, development, and launch so they have an impact on the organization.
Lead the product roadmap efforts to define what the team should work on, and oversee the product management and product support processes. These provide support and training on user centered design techniques for gathering user stories, defining requirements, doing user research and managing staff workloads and workflows.
Structure the team and directly manage Product Managers and others to ensure successful product management and development. Develop and train them, and the broader myAgro team, to use effective techniques for accomplishing product goals, including UI/UX design, wireframes, writing requirements, collecting user feedback, and building great user training and product launch materials.
Share regular written and verbal updates on progress of product work, the product roadmap, and any challenges to users and stakeholders at myAgro.
Skills and Qualifications
Extremely strong written and verbal communication skills.
Curious, open-minded, and willing to listen and learn from the team and the users.
Minimum 5 years work experience, especially in product development and product management in technology companies.
Experience in user requirements gathering and product design and design thinking
Proven record of using product management and/or software development methodologies in a changing environment.
Previous job where you managed a product team
Previous cross-cultural experience, preferably non-western and for a period of 6 months or more, or some experience working in ICT4D context would be great.
Willingness to relocate to Senegal, or at least travel to remote locations to develop in-depth understanding of our work and our users (up to 30%)
As with any scaling organization: flexibility, a sense of humor, and an open mind are necessary
A passion for the mission, vision and values of myAgro