Opportunity
A.P Maersk Senegal is looking for a motivated and driven Area Automation Specialist INTERN. This role is to leverage cutting-edge knowledge and skills in automation by combining automation technologies with artificial intelligence to support Continuous Improvement initiatives in an innovative way, for better efficiency and optimization of processes. The Trainee will be in charge of organizing and deploying automation and digitization of processes in Northern West Africa Are, Under the supervision of the Automation and Digitization SME.
This is an exciting career opportunity in Dakar to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.


Main responsibilities
• Build trusted data pipelines for Customer Experience that will enable analysis.
• Collect data from various systems such as (Case management, GCSS, CODS, COMET, SharePoint, etc.) into a unified data pipeline which will serve all future analytic jobs.
• Automate the data engineering process.
• Leverage industry standards to build a data culture within the area.
• Develop an Automation Strategy by assessing the current state, identifying automation opportunities and defining the road-map for implementation.
• Process Analysis and Documentation: Analyze existing processes to identify their pain points and provide potential automation solutions.
• Automation Design and Development: Automate manual tasks and streamline processes by using appropriate technologies and tools.
• Perform rigorous testing to identify and resolve any issues/bugs to ensure the accuracy and effectiveness of the automated solutions.
• Coordinate the implementation and deployment of the automated solutions.
• Set-up a mechanism to monitor the performance of the automated solutions by generating reports and analyzing data to measure the impact of automation, identify areas of improvement and demonstrate the return on investment (ROI).
• Collaborate with stakeholders to understand their automation needs, gather requirements and perform comprehensive analysis on existing processes.
• Conduct user training sessions to roll out the automation solution to ensure smooth adoption and effective utilization of the automated processes.
• Continuously monitor the performance of the automated solution to identify bottlenecks and optimize the processes for better efficiency.


Key Requirements
• Bachelor/ Master’s degree in Computer Science, information Technology, Artificial Intelligence.
• Proven Internships in area of study.
• Proficiency with MS 365 tools, Power Platform, Advanced Excel – VBA.
• Data Analytics Skills: Excel, SQL, Power BI / Tableau.
• French and English languages fluency.
• Nice to have: Familiarity with cloud computing, (Azure, AWS, GCP), proficiency with Python, Business knowledge
• “Digital driven” with focus on customer experience
• Stakeholder management, Communication, and Analytical skills.
• Result orientation.

Our recruitment process
Please make sure to apply before the 12th of January 2025.
If your profile matches job requirements, our recruiter will get in touch to share more about the role and get to know you better

If successful, you will discuss the role with the Line Manager and his team
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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.