We are seeking an individual who is passionate about making a difference, possesses exceptional attention to detail, and thrives in an entrepreneurial, global setting. The Administrative Lead will manage day-to-day office operations in Dakar, Senegal. He/she will oversee general office administration and operations which include petty cash management, leading immigration processes, owning relationships with vendors, purchasing office supplies and equipment, and maintaining proper stock levels.
We amplify social impact by partnering with leaders to develop tailored solutions. Our mission is to use data and evidence to help leaders combat poverty worldwide.
IDinsight is a mission-driven global advisory, data analytics, and research organization that helps global development leaders maximize their social impact. We tailor a wide range of data and evidence tools, including randomized evaluations and machine learning, to help decision-makers design effective programs and rigorously test what works to support communities. We work with governments, multilateral agencies, foundations, and innovative non-profit organizations in Asia and Africa. Our work spans a wide range of sectors, including agriculture, education, health, governance, sanitation, financial inclusion, and other areas.
We have expertise in a variety of rigorous approaches and methodologies, which we tailor to each client depending on their needs and constraints. To achieve a positive social impact we:
Support clients’ use of data and evidence for routine and major decision-making.
Inform funding decisions – toward high-impact initiatives and away from less effective programs or approaches.
Create and share tools, knowledge, and ideas that expand the use of data and evidence for social good.
Our diverse, growing team of roughly 180 outstanding colleagues operate in nearly two dozen countries around the world. Learn more about our mission and values at www.IDinsight.org
About the Admin Lead
-Oversee general office administration and operations; supervise the caretaker and cleaning officers (if any)
-Supervise, mentor, train, and coach administrative staff if any, and delegate assignments to ensure maximum productivity when applicable.
-Ensure the organization meets all local compliance requirements.
-Liaise and be the primary point of contact for the accountant/compliance firm.
-Liaise, as needed, with the bank
-Liaise with IDinsight Africa and Global Operations on global procedures and policies
-Coordinate employment contracts with compliance firm; track contract start and end dates for all necessary employees
-Lead all Senegal office immigration processes (for example, visas, employment permits, etc.)
-Purchase office supplies and equipment and maintain proper stock levels
-Manage petty cash for the office
-Produce reports, compose correspondence, and draft new contracts
-Maintain office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; manage all clerical functions.
-Provide historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
-Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurements.
-Design and implement office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
-Help manage office culture and morale; help new staff acclimate to life with IDinsight Senegal.
-Own relationships with vendors (for example, internet providers, landlords, etc.)
Knowledge, skills, and abilities
-3-5 years of relevant experience in administrative work, e.g., experience managing office operations and procedures, including correspondence with vendors, banks, and service providers.
-Knowledge and experience with the Senegalese immigration processes
-University training in Business Administration, Human Resource, Management, or any other related field
-Strong written and verbal communication skills in English and French
-Proficient in computer applications such as word processing, spreadsheets, database management, email, and utilization of internet.
Behaviours and mindsets
-Highly organized, attentive to deadlines, and able to manage a high volume of work with efficiency and under minimal supervision
-Demonstrated ability to be a self-starter and fast learner; resourceful and resilient in the face of challenges
-Ability to interact and engage with employees from diverse backgrounds, and maintain office culture and morale
-Possess a valid driver’s license
-Experience working in an administrative capacity in an international organization
This position will be based in Dakar, Senegal
Skill and career development are core to IDinsight's values and long-term impact strategy, and have been noted as highlights of teammates’ experiences. IDinsighters receive significant mentorship from IDinsight leadership, support from talented peers, and are given considerable autonomy when ready. They maintain professional development plans and are given "stretch" opportunities designed to strengthen a variety of skills. Real-time feedback is embedded in our culture and formal, structured enables maximum professional growth.
Nuts and Bolts
Compensation and benefits
Compensation and benefits are commensurate with the qualifications and experiences IDinsight is hiring for, and competitive within the global development sector. We are especially proud of the people-focused benefits we offer including comprehensive international health insurance, including mental health coverage; paid vacation, sick, and parental leave; relocation benefits; a travel stipend; technology and work from home stipends; a professional development budget; and more.
Please note, as a non-profit, we are unable to provide compensation similar to leading private sector organizations.
We are looking for someone to start later in the year.