Job requisition id: R-249785

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.


Title and Summary
Manager, Account Management


Overview
• Responsible for setting sales strategies as it relates to customer accounts that are aligned with geography strategy and achieving sales goals that drive market share, volume and revenue growth
• Leads and manages existing customer relationships, and works to identify opportunities and customer needs
• Partners with customers to deliver customized solutions and comprehensive consulting support
• Responsible for pipeline management at the account level


Responsibilities
• Contributes to the achievement of sales and net revenue targets
• Assists with analysis of customer’s business through profitability modeling, financial forecasting and competitive analysis
• Assists in designing strategies, messaging and proposals for customers
• Supports the management key customer relationships at manager levels
• Collaborates with the account team and customers to plan, execute and monitor progress against annual business plans
• Assists in local projects and cross-functional initiatives


Experiences
• Comprehensive experience executing and managing sales strategies for medium-sized accounts
• Demonstrated in-depth knowledge of MasterCard’s core products, rules, and services


All About You
• Excellent analytical skills (e.g., cards P&L analysis, financial forecasting, competitive analysis)
• Strong presentation skills, written and oral (English and French)
• Proven ability to develop business relationships at all levels
• Results-oriented and customer-focused
• Strong Sales / Business Development / Relationship Management background.
• Excellent problem solving and business acumen
• Selling Skills with ability to initiate, pursue and close a sale, as well as strong influencing and negotiation skills Master’s degree/MBA preferred
• Proven track record of project management capabilities;
• Team-player with strong collaborations skills.
• in-depth knowledge of Mastercard’s core products, rules, and services
• CEMAC Markets knowledge
• Experience in issuing and acquiring business.
• Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.