Administrative Lead
Location: Dakar, Senegal

About IDinsight
We amplify social impact by partnering with leaders to develop tailored solutions. Our mission is to use data and evidence to help leaders combat poverty worldwide.
IDinsight is a mission-driven global advisory, data analytics, and research organization that helps global development leaders maximize their social impact. We tailor a wide range of data and evidence tools, including randomized evaluations and machine learning, to help decision-makers design effective programs and rigorously test what works to support communities. We work with governments, multilateral agencies, foundations, and innovative non-profit organizations in Asia and Africa. Our work spans a wide range of sectors, including agriculture, education, health, governance, sanitation, financial inclusion, and other areas.
We have expertise in a variety of rigorous approaches and methodologies, which we tailor to each client depending on their needs and constraints. To achieve a positive social impact we:
Support clients’ use of data and evidence for routine and major decision-making.
Inform funding decisions – toward high-impact initiatives and away from less effective programs or approaches.
Create and share tools, knowledge, and ideas that expand the use of data and evidence for social good.
Our diverse, growing team of roughly 260 outstanding colleagues operate in nearly two dozen countries around the world. Learn more about our mission and values at www.IDinsight.org.


About the Administrative Lead Role
The Administrative Lead will be responsible for the following workstreams:

Human Resources:
• Support with recruitment efforts
• Support with onboarding tasks (Administrative and team integration efforts)
• Track contract start and end dates for all necessary employees
• Support the payroll team by sharing payroll data monthly and at hiring &/or contract termination.
• Contribute to a strong and positive office culture and morale
• Ensure the implementation and adherence to safety and security protocols for all employees.


Legal Support:
• Respect compliance procedures and organize records for all company documents (employee contracts, vendor contracts, client contracts, invoices, quotes, checks …etc.)
• Ensure the organization meets all local compliance requirements.
• Lead all Dakar office immigration processes (visas, employment permits etc.)
• Lead visa runs for employees when applicable.
• Produce reports, compose correspondence, and draft new contracts.
• Provide historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.


Office Administration:
• Oversee general office administration and operations; supervise the office caretaker.
• Supervise, mentor, train and coach administrative assistant staff and delegate assignments to ensure maximum productivity when applicable.
• Purchase office supplies and equipment and maintain proper stock levels.
• Maintain office services by organizing office operations and procedures; control correspondence; design filing systems; review and approve supply requisitions; manage all clerical functions.
• Maintain office efficiency by planning and implementing office systems, layouts, and equipment procurements.
• Design and implement office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.
• Running office-related errands
• Manage relationships with vendors (internet, landlord, electricity …etc.) to create a great work environment for the team.
• Serve as the point of contact for administrative queries from employees
• Plan and organize office events, including team-building/culture-building activities, workshops, celebrations, retreats…etc.
• Oversee travel arrangements for staff and visitors, including flights, accommodations, and travel allowances.

Finance Support:
• Manage petty cash for the office
• Support with bank transactions (checks, bank transfers, payment tracker updates…etc)
• Support the finance team by initiating payment requests through online forms for pending payments.


Qualifications
Knowledge, skills, and abilities
• 1-3 years of professional experience after undergraduate, with relevant skills in administrative work, Dakar immigration processes
• Bachelor’s degree in Business Administration, Human Resources, Management, or any other related field
• Professional, maturity, and leadership ability
• Polished written and oral communication skills
• Proficiency in French, English, and Wolof.
• Possess a valid driver’s license.
• Behaviors and mindsets
• Self-starting team player
• Able to work under minimal supervision
• Intellectual curiosity and a sense of humor
• Interpersonal skills to connect with all employees
• Understanding of the local culture, have experience in working in a multi-cultural environment and have the ability to foster an inclusive work environment.


Professional development
Skill and career development are core to IDinsight’s values and long-term impact strategy and have been noted as highlights of teammates’ experiences. IDinsighters receive significant mentorship from IDinsight leadership, and support from talented peers, and are given considerable autonomy when ready. They maintain professional development plans and are given « stretch » opportunities designed to strengthen a variety of skills. Real-time feedback is embedded in our culture and a formal structure enables maximum professional growth. Additionally, teammates have access to an annual professional development stipend that they are encouraged to utilize to explore their career interests and develop their skills.


Nuts & bolts
Location
This position can be based in IDinsight’s Dakar, Senegal office. It is not eligible for remote work or work from the United States, and IDinsight cannot sponsor work permits for this role.
Start date
This position will start between February and March 2025, with a preference for candidates who can start immediately. We expect a two-year minimum commitment, regular professional development conversations, and the potential for a long-term career at IDinsight.


Compensation & benefits
Compensation and benefits are commensurate with the qualifications and experiences IDinsight is hiring for and are competitive within the global development sector. We are especially proud of the people-focused benefits we offer, including comprehensive international health insurance, mental health coverage; paid vacation, sick, and parental leave; relocation benefits; a travel stipend; technology and work-from-home stipends; a professional development budget; and more.
Please note that, as a non-profit, we cannot provide compensation comparable to that of leading private-sector organizations.


Work Authorization
IDinsight is not able to sponsor work authorization for this role. Successful candidates will have work authorization in Senegal.