Job Description
Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.


Context
The Migrant Protection, Return and Reintegration Programme for Sub-Saharan Africa (MPRR-SSA) is a regional initiative funded by the European Union and implemented by IOM across 16 countries. It aims to contribute to the protection of vulnerable and stranded migrants—including through assisted voluntary return—and to their sustainable reintegration within Sub-Saharan Africa.

The MPRR-SSA provides holistic, migrant-centered services across the return and reintegration continuum, including direct assistance in transit, post-arrival support, and tailored reintegration assistance.

Within this framework, the Senior Communications Associate (Multimedia) will play a key role in supporting the programme’s visibility and storytelling efforts. Under the overall supervision of the Senior Regional Programme Coordinator and the direct supervision of the Regional Media and Communications Lead, the incumbent will support the preparation, dissemination, and archiving of multimedia content that reflects the programme’s impact and follows IOM’s institutional standards and donor visibility requirements.

The incumbent will work closely with country offices, implementing partners, and regional stakeholders to help produce multimedia outputs that are technically appropriate, ethically handled and aligned with MPRR-SSA’s communications and visibility goals. This role contributes to strengthening the programme’s regional narrative, supporting donor engagement, and amplifying the voices of migrants and returnees through quality visual storytelling.

Responsibilities
1. Assist in developing multimedia content (short videos, photography, audio) to document MPRR-SSA activities, success stories, reintegration processes, and regional events, in coordination with country offices and in line with IOM ethical storytelling standards.

2. Support the preparation and layout of communication materials, including campaign visuals, social media graphics, banners, factsheets, presentations, and branded templates, maintaining consistency with IOM’s visual identity.

3. Provide technical support during regional events and field missions, including audiovisual documentation, equipment setup, and multimedia logistics.

4. Support the ethical collection, consent documentation, and secure archiving of visual materials in line with IOM data protection and communications guidelines.

5. Assist in managing and maintain a structured multimedia asset archive, including proper labelling, metadata input, and file retrieval systems.

6. Support the review of visual content submitted by country offices and implementing partners to verify alignment with IOM branding and donor visibility guidelines.

7. Contribute to the development of visibility and donor reporting packages by compiling relevant multimedia materials and performance indicators.

8. Assist in capacity building to country focal points and implementing partners in visual storytelling, ethical communications, and branding through feedback and guidance.
9. Perform other related duties as may be assigned.


Qualifications
Education
• High school diploma with six years of relevant professional experience; or,
• Bachelor’s degree in Multimedia Production, Digital Media, Visual Communication, Journalism, Graphic Design, Communication Arts, or a related field from an accredited academic institution, with four years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience
• Proven experience in multimedia production, including video shooting/editing, photography, graphic design, and use of multimedia software (Adobe Creative Suite).
• Proficiency with Adobe Creative Suite (Premiere Pro, After Effects, Illustrator, Photoshop), Canva, and other editing tools.
• Experience working in humanitarian or development contexts.
• Familiarity with consent protocols, ethical storytelling, and digital asset management.


Skills
• Strong visual storytelling and post-production skills.
• Ability to work independently under pressure and meet deadlines.
• Capacity to coordinate and collaborate with remote teams across multiple countries.
• Knowledge of IOM branding and donor visibility requirements is a strong asset.

Languages
IOM’s official languages are English, French, and Spanish.
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these three values:
Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 2)
Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators (Level 2) (applicable only if position is with direct reports)
Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
Humility: Leads with humility and shows openness to acknowledging own shortcomings.
Notes
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies