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Business Controller Intern
• Stage
• Dakar, Senegal
• Audit - Comptabilité
• Économie & Statistique
PEG Africa is seeking a Business Controller Intern.
Job description
Policy Governance
• Put in place and set up policies, procedures and processes
• Prioritize the policy, procedure and process project with the leaders/senior management team
• Coordinate writing with leader/senior manager
• Follow-up the locking/closing process of policies, procedures and processes
• Ensure written procedures are based and in line with the S.O.P (Standard Operating Procedure)
• Standardize and improve the business controlling process. Create dictionaries, manuals and FAQs to ease the role’s performance cross-functionally.
Communication and training
• Translate policies, procedures and processes EN/FR
• Map procedures with diagram and chart flow
• Communicate locked procedures to the stakeholders
• Train the stakeholders on procedure application
Data Quality Analysis
• Ensure data recorded on the system are consistent
• Run coherence and accuracy analysis between manual (tracker) and automated tool (system)
• Analyze survey recorded data (CSAT, NPS, CES, etc.)
Controls, audit, compliance reporting
• Define controls and methodology
• Produce and run a cycle audit reporting
• Produce and run a cycle compliance reporting
• Run an investigation/audit on the Top management demand
• Collaborate with the business to build trusting tool (system, tracker, forms, ticketing system, etc) in order to execute and follow procedure and policy
• Establish and improve upon existing management controlling and reporting practices
Required competencies
• Comfortable in a fast-paced, dynamic and ever-changing environment – you improve processes and get things done at the same time
• A bias for action and history of moving work forward independently and as part of a team.
• Comfortable working, communicating and influencing a variety of stakeholders (e.g. Senior leadership, Operations directors, field agents, tech. Teams etc.).
• Excellent excel and data skills. Comfortable and desire to work with financial metrics.
• Experienced in mapping processes, project progress tracking and being able to visualize this well.
• Proficient in Microsoft Office Applications (Word, PowerPoint, Excel, etc.)
• Proficient in Google Suite Applications (Google Doc, Spreadsheet, Google Side, Google Sites, etc.)
• Desire to work across the business and in the future aspiring for a senior leadership role.
• English (essential), French (essential).
• Bachelor or Master degree in international business, audit and business controlling, finances, economics, engineering or similar
• Minimum 3-12 months of experience in Business Analysis, Internal Audit, Business Controlling