Job details
• Salary: XOF CFA10,511,480 – XOF CFA10,511,480 /Per Year
• Work Schedule: Full-time – 40hours/week
• Promotion Potential: LE-6
• Telework Eligible: No


Overview
• Hiring Path: Open to the public
• Who May Apply/Clarification From the Agency:
For USEFM – FP is 08. Actual FP salary determined by Washington D.C. Open to: All Interested Applicants / All Sources
• Security Clearance Required: Public Trust – Background Investigation
• Appointment Type: Permanent
• Marketing Statement: We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

Summary
The U.S. Mission in Dakar/ Senegal is seeking eligible and qualified applicants for the position of Work Control Clerk.
• Supervisory Position: No
• Relocation Expenses Reimbursed: No
• Travel Required: Not Required

Duties
The incumbent reports to the Senior/Deputy/Facility Manager, working under his/her direction to determine work priorities. The incumbent is a primary point of contact for all routine, emergency, and preventive maintenance work orders and requests for services and assures distribution to the appropriate shop for action. The incumbent is the customer service representative for the Facility Management section, communicating with personnel from all levels within the Embassy.

Qualifications and Evaluations
Requirements
Experience: A minimum of two (2) years of office administrative/ clerical experience in a customer-service office is required.
Job knowledge: Must have a good working knowledge of an active office environment; be thoroughly familiar with reporting structures and the standard office hierarchy; must know how to support multiple persons simultaneously including maintaining an adequate stock of office supplies; must know basic math, capable of handling currency and working a balance sheet; must know how to set up and maintain a filing system. Must be customer service oriented, able to handle difficult customers with tact.

Education Requirements
Completion of high school is required.
Skills and abilities
Must be a visionary, forward thinker, and quick understudy with an aptitude to learn so he/she can anticipate the needs of the office and those individuals he/she supports. Must have excellent interpersonal skills and be able to handle a large workload and multiple tasks simultaneously. Must be organized, methodical, decisive, and have professional telephone skills. Must have strong computer skills, able to use the Microsoft Office Software Suite (Word, Excel, Power Point, etc.). Must have good typing skills to write memos, populate spread sheets, and perform data entry. Ability to translate documents from host country language into English or English to host country language. Must have excellent filing skills to keep track of current and historical information, including documents that must be kept in the maintenance library. Must have a keen aptitude to work independently, have impeccable integrity, strong initiative, good judgment, and must maintain confidentiality.


Language
• English level III (Good working knowledge) Written/Speaking/Reading is required. (This may be tested)
• French level III (Good working knowledge) Written/Speaking/Reading is required.
• Wolof level III (Good working knowledge) Written/Speaking/Reading is required.

Qualifications
All applicants under consideration will be required to pass medical and security certifications.


Benefits and Other Info
Benefits:
Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Dakar, Senegal may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information
Hiring preference selection process: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

Hiring preference order:
• AEFM / USEFM who is a preference-eligible U.S. Veteran*
• AEFM / USEFM
• FS on LWOP and CS with reemployment rights **

Important: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.

How to Apply
Create an account on the Electronic Recruitment Application (ERA) Website at:
https://erajobs.state.gov/dos-era/sen/vacancysearch/searchVacancies.hms
Choose Announcement Number DAKAR-2026-001 Work Control Clerk and complete the online application. Upload any additional documentation that supports or addresses the requirements listed above (e.g. degrees certificates, work permits & SF 50 if applicable) into the Electronic Recruitment Application system.


Required Documents
• Copy of Orders/Assignment Notification (or equivalent)
• Residency and/or Work Permit
• DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)
• Diploma
• CNI/Passport

Next Steps
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
Thank you for your application and your interest in working at the U.S. Mission in Dakar, Senegal.