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Main Missions
Administrative and Purchasing Section
Supervise and coordinate administrative operations to ensure their efficiency.
Prepare and track documents necessary for company operations (contracts, invoices, reports, etc.).
Ensure the proper maintenance of customer and supplier files, as well as the management of payments, stocks and purchases.
Ensure the monitoring of product entries and exits, maintain optimal stock levels, and organize periodic inventories.
Identify and select reliable and competitive suppliers. Negotiate prices and purchasing conditions to obtain the best possible costs while ensuring the quality of inputs required for the kitchen and other operations.
Implement internal processes to optimize organization and administrative monitoring.
Ensure smooth communication internally and with external partners.
Business Development Component
Develop and implement strategies to grow the company's customer portfolio.
Ensure that sales targets are met.
Monitor and analyze customer feedback to improve the services offered.
Propose new offers or adjust existing ones according to market expectations and trends.
Supervise and manage the company's presence on social networks (content creation, interaction with customers, comment management).
Participate in the design and implementation of promotional or marketing campaigns.
Research and develop new business partnerships to expand the business.
Customer relationship management
Respond to customer requests and feedback in a timely and professional manner.
Ensure customer satisfaction by implementing post-service follow-up mechanisms.
Build customer loyalty with proactive, personalized communication.
General Management:
Ensure that the company's general objectives are achieved in terms of image and profitability.
Prepare periodic activity reports and prepare periodic reviews with the management committee.
This list of missions is not exhaustive and includes any other task that the company deems necessary to entrust to you depending on the development of its activities.
Required skills and qualifications
Proven experience in an administrative and/or commercial role with experience in purchasing and inventory management.
Strong negotiation skills with suppliers to ensure best costs while ensuring quality.
Knowledge of administrative and commercial management tools and cost and inventory optimization.
Good command of social media animation and digital marketing tools.
Excellent written and oral communication skills.
Analytical mind and ability to propose ideas to develop commercial activity.
Profile sought
Degree in management, administration, commerce or logistics .
Ability to handle multiple tasks and work under pressure.
Sense of initiative, autonomy and rigor.
Results oriented, with a strong sense of customer service.
Business acumen, analytical mind and ability to identify optimization opportunities.