Offre d'emploi






Business Systems Specialist



Référence 135718
Localisation Dakar / Sénégal
Expiration 29 Novembre 2022
Offre visitée 534 fois
Catégories
Direction générale, Management
Comptabilité, Finances, Gestion
Organisation non gouvernementale, Association
.
Description de l'offre

Job Description
PATH is a global nonprofit dedicated to achieving health equity. With more than 40 years of experience forging multisector partnerships and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world’s most pressing health challenges.
PATH is currently recruiting a Business Systems Specialist for its Information Technology (IT) team. The IT Department works with business partners worldwide to solve information technology challenges, improve efficiencies, and meet strategic goals. The department is responsible for all software application services, network infrastructure, computer support, IT vendor management, and program and project management for PATH’s IT initiatives.
The Business Systems Specialist organizes IT projects and system enhancements, acting as liaison between business partners and IT technical staff. The Business Systems Specialist is responsible for analyzing and documenting current business processes, recommending process improvements, and detailing the requirements needed to ensure that the technology solutions delivered meet the needs of the business. We are seeking a professional with analysis experience wanting to grow their skills, contribute new ideas to the team, and take on new projects identified by leadership.

Responsabilities
Analysis
• Collaborate with business owners to facilitate definition of business requirements and set appropriate expectations.
• Assist business unit stakeholders with framing requests and defining requirements using a variety of analysis and analytical tools, modeling techniques, and methodologies, including (but not limited to) : interviews, workshops, surveys, business process modeling, user stories, use-cases, business and workflow analysis, functional requirements, and system design specifications.
• Coordinate, present, and participate in business and technical reviews of the requirements deliverables, prototypes and application pre-releases.
• Coordinate user acceptance testing with business partners.
• Contribute to the technical roadmap as defined by the Data & Applications Manager and technical staff, making configuration and ecosystem recommendations.
• Facilitate business partner efforts to define user guides and release training.
• Identify technical challenges and consult with IT technical staff to resolve them.

Project Management
• Create a collaborative partnership among project stakeholders and effectively communicate project status to all stakeholders.
• Process intake and coordinate small requests, consulting with IT Portfolio Manager to understand organizational priorities and ensure small projects align to organizational priorities.
• Coordinate IT implementation from beginning to completion using industry standard project management tools and techniques in an agile/Kanban framework to coordinate scope, timeline, and resources.
• Assist with determination of project scope, partnering closely with IT Leadership, business leaders, and development staff to evaluate feasibility.
• Work with business units to ensure they are ready to engage, have committed resources, and are aligned with IT on design before development begins.

Required Experience
• Four-year college degree in related field plus a minimum of 5 years of professional experience required. Non-profit industry experience highly desired.
• Experience with Salesforce highly preferred.
• Strong English technical writing skills.
• Problem-solving and critical thinking skills, with the ability to clearly articulate complex ideas.
• Experience driving the end-to-end lifecycle, from conception to launch as well as post-launch support.
• Track record of streamlining systems and processes.
• Process analysis and modeling skills, lean process improvement preferred.
• Willingness to adapt to and take on new opportunities as they arise.
• Organizational and time management skills to move technical implementation from beginning to completion.
• Recognize business issues and decision conflicts, and coordinate resolution with escalation when appropriate.
• Strong focus on collaboration, team building, and customer service.
• Proficiency with O365 Microsoft Suite (Teams, Word, Excel, Visio, PowerPoint, SharePoint, etc.)
• Must have legal authorization to work in the country of application (United States or Senegal).

Must have legal authorization to work in Senegal.

PATH is dedicated to diversity and is an equal opportunity employer.

PATH is an equal opportunity employer. Every qualified applicant will be considered for employment. PATH does not discriminate based on race, color, religion, gender, sexual orientation, gender identity, genetic information, age, national origin, marital status, disability status, political ideology, military or protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

*PATH has become aware of scams involving false job offers. *



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