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Job Summary
The People & Culture Partner I serves as a trusted P&C advisor for the Middle East, Eastern Europe and West Africa regional hub under the guidance of a more senior People & Culture Partner. This role combines frontline P&C partnership with cross-cutting support to P&C departmental operations, ensuring consistent, compliant, and high-quality people services. As frontline P&C Partner, the P&C Partner I will be responsible for providing direct support across all P&C disciplines for a given client group or may deliver this support indirectly by supervising a project-funded P&C team who is responsible. In its cross cutting departmental operations roles, this position contributes to efficiency, consistency, and standardization across the department in areas which include but are not limited to workforce planning, employee relations, data reporting, knowledge management, vendor management, and process improvement.
This position is open to multiple countries in Africa with a preference for individuals based in Francophone Africa region.
Accountabilities
• Provides responsive support across all P&C disciplines to an assigned client group as a direct service provider and/or indirectly as a supervisor of project-funded local P&C teams. This includes, but is not limited to recruiting, compensation, benefits, payroll, training & development, and HRIS systems.
• Advises on routine employee relations matters
• Coordinates onboarding, offboarding, and job changes
• Supports global/regional P&C policy and program roll-out
• Creates reports and maintains documentation
• Assists in vendor management and knowledge management
• Participates in department-wide strategic P&C initiatives
Applied Knowledge & Skills
• Intermediate level P&C knowledge
• Strong interpersonal and communication skills
• Data analysis and reporting experience
• Policy interpretation and issue resolution
• Proficiency with HRIS systems and Microsoft Office/Teams
• Fluent in English and French
• Problem Solving & Impact
• Resolves routine to moderately complex P&C issues independently, and more complex
• P&C issues with support of supervisor.
• Provides input into process improvement and system design.
• Able to execute special and ad-hoc projects based on agreed upon parameters.
• Supervision Given/Received
• Reports to a P&C Partner II or III.
• May supervise regional or project-funded P&C staff under the guidance of supervisor.
Education & Experience
• Bachelor’s degree. 5–8 years of P&C experience in generalist or client-facing roles.
• Advanced skills in MS Office suite, HRIS systems, and payroll systems.
• Prior work in an international non-governmental organization helpful.
Travel Requirements
• Up to 10% travel domestically or internationally may be required
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.