Cash Security Manager
Our mission
We’re making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That’s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We’re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don’t always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across six countries and are growing fast.
Our goal is to make Africa the first cashless continent and that’s where you come in…..

How you’ll help us achieve it
As Cash Security Manager, you will act as the first line of defense for Wave’s cash management and collaborate with functional leaders to implement risk mitigation strategies and measures.
While the current reporting for this role is to the Head of Operations, the scope of work for cash and physical security is for all in-country operations, including payments.
In this role, you’ll be expected to handle the following responsibilities:

Cash and Physical Security:
• Monitor suspicious cash management transactions and follow up on required actions.
• Determine the vulnerabilities of our cash management procedures and required improvement actions
• Actively participate in any money loss investigations related to cash management
• Investigate and escalate issues, act upon identified cash and physical security threats, and then implement mitigation strategies
Partnership and Technical Management:
• Manage relations with security partners and monitor the quality of service provided by security partner
• Monitor the collection of receivables from partners involved in operational activities and various projects

Operational Support and Training:
• Draft procedures governing operational staff activities, ensuring risk prevention measures and that level 1 controls exist
• Support operational staff on specific projects, helping them better understand the risks inherent in the projects
• Assist in disseminating an adequate Security risk culture across the company
General Duties:
• Identifying rising cash risk in-country through incident reporting and mitigation
• Working closely with the internal control team to ensure that country risks are included and adequately tracked in risk mapping
• Working with the police or other law enforcement bodies as needed
• Other duties may be assigned or as the business requires


Key details
• Location: You’ll work from our office in Dakar and may travel to field locations.
• Work authorization in Senegal is required
• This is a permanent position
Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months.
• We offer generous health insurance for yourself and your dependents
• We support working parents – we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work
• Airtime reimbursement
• Free food and a beautiful office space

Requirements
• A Bachelor’s degree or above in business administration, risk management, finance, security, criminology, or other relevant disciplines
• At least 5 years in cash management, cash theft controls, and investigation, financial sector permanent control practices
• Proficiency in spoken and written French and English

You might be a good fit if you
• Have good analytical, interpersonal, and communication skills
• Are self-motivated and able to work under pressure
• Have strong computer application skills
• Display a good degree of accuracy, dedicated to quality and stress-resilient
• Communicate effectively and often, both in writing and in person, to the point of over-communication
• Are exceptionally organized and pay close attention to details
• Enjoy networking and meeting new people, and thrive at building new relationships
• Dive into new challenges and enjoy identifying creative solutions
• Are incredibly curious about how pieces fit together and use this learning to build optimal solutions
• Are adept at independently navigating complex relationships
• Have incredible adaptation to multicultural and fast-paced environments
• Are process-driven and can implement structure where there is little or none
• Are a can-doer and thrive on executing objectives


Our team
• We have a rapidly growing in-country team in Senegal, Côte D’Ivoire, Mali, Burkina Faso, Gambia, and Uganda, plus remote team members spread across the world.
• We’re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
• We foster autonomy for our employees. You’ll own your projects at every stage, from understanding the problem to monitoring your solution in production.
• We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
In 2022, we were on Y Combinator’s top 50 companies by revenue.

How to apply
• Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
• We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
• Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.