Offre d'emploi

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Agent Onboarding Representative FR



Référence 162113
Localisation Dakar / Sénégal
Expiration 18 Juin 2026
Offre visitée 28 fois
Catégories
Comptabilité, Finances, Gestion
Banque, Assurance, Finances
.
Description de l'offre

Description
Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.


Roles & responsibilities
The Agent Onboarding Representative ensures that we meet our regulatory obligations in France regarding the identification of our partner agents, as well as other compliance related duties, including:

• Ensuring the completeness of onboarding files for new partner agents
• Reviewing and assessing the compliance of agent files (due diligence and controls) and conducting KYC, AML/CFT, and reputational risk assessments
• Managing the full lifecycle of agents (onboarding, monitoring and amendments, offboarding)
• Carrying out customer protection duties: monitoring and handling customer complaints, checking mandatory disclosures
• Overseeing personal data protection activities
• Delivering AML/CFT awareness training to all employees via an e learning platform
• Monitoring and tracking training completed by agents
• Ensuring adherence to internal procedures and contributing to regulatory monitoring

Position requirements
We are ideally looking for a candidate with a Bachelor or Master degree in Compliance, Law, Banking, or Finance, who has prior experience in compliance or risk analysis (credit risk, operational risk, etc.). Detail oriented and rigorous, the candidate must demonstrate strong analytical skills and a collaborative mindset, and be able to articulate arguments to support decisions.
A solid command of Excel, a good level of French and an intermediate level of English are also required for interactions with the France and Europe headquarters.

Perks & benefits
• Work-Life Balance & Fun
• Hybrid Working Model – The best of both worlds: flexibility & collaboration
• Exciting Social Events & Seasonal Celebrations – Because work should be fun too!
• A Day Off on Your Birthday – Enjoy your special day on us!
• Pet-Friendly Office – Bring your furry friends to work!
Growth & Development
• Internal & External Learning Opportunities – Keep growing, keep succeeding
• Internal & International Mobility Opportunities – Your career, your way
• Professional Certification Support – We support your professional development and growth

Rewards & Recognition
• Annual Employee Recognition Events & Performance Rewards – Your hard work deserves the spotlight
• Exclusive Discounts on Company Products & Services – Enjoy perks beyond the workplace
• Discounts on lunch from iLunch – Fresh meals at a reduced price
• Discounts for 600+ stores through iPerks – Save more on your everyday shopping
• Wellbeing & Giving Back
• Employee Wellness Weeks – Prioritizing your health, always
• Volunteer Days & CSR Initiatives – Make an impact beyond the office
• Gym Membership – Stay fit and healthy with our support
• Premium Health Insurance – Comprehensive coverage for you
• Free Parking or Public Transport Allowance – Convenience, your way


Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at: http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.



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