Info System Analyst&IRIS Supp
Offre d'emploi

Info System Analyst&IRIS Supp

Salaire xxx/ mois
Localisation Dakar / Sénégal
Expiration 27 Janvier 2021
Offre visitée 262 fois

Description de l'offre

Job Description
Info System Analyst&IRIS Supp
Job ID
Practice Area - Job Family Management
Vacancy End Date
(Midnight New York, USA)
Duty Station Dakar, Senegal
Education & Work Experience
I-Master's Level Degree - 2 year(s) experience
English, French
Vacancy Type
TA International
Posting Type
Bureau Africa
Contract Duration
364 days

The General Assembly resolution 72/279 of 31 May 2018 endorsed the Secretary Generals’s proposal to de-link the Resident Coordinator (RC) function from UNDP to ensure impartiality and enhanced leadership of the UNDS.
As a result, the UNDP Resident Representative (RR) function has become a full-time function, exercising leadership over UNDP programmes and resources which will no longer be under the managerial nor legal responsibility of the RC.
The UN RC system, including UN Development Coordination Office (UN DCO) and Regional Coordination Secretariats became an independent entity under the leadership of the Executive Office of the Secretary General (EOSG) and is be part of the UN Secretariat.
Similarly, the UN RC system capacities are meant to be enhanced at the country level.
In this respect, it has been agreed between UNDP and the UN Secretariat that UNDP will be the primary service provider to the RC system across the world under the MoU signed in 2019, amended and restated in 2020. The governance of the MOU will be between UNDP/BMS and the UN DCO.
IRIS Systems and Products
UNRCS Service Portal
UNRCS Service portal is a dedicated application aimed to facilitate UNDP’s service provision to the RC System.?
The Portal is a UNDP initiative to facilitate the implementation of the Memorandum of Understanding between the United Nations and UNDP on the provision of services to the UNRCS (MOU/SLA).
The Portal serves as a single point of entry for the Resident Coordinator Offices (RCO) to interact with UNDP Country Offices globally. The application is used in 131 countries.
Business Operations Strategy (BOS)
In December 2017 the UN Secretary-General (SG) issued a proposal to reposition the United Nations Development System.
For business operations, the SG included a requirement for all UNCTs to comply with an improved Business Operations Strategies (BOS) by 2021.
The BOS is a results-based framework that focuses on joint business operations to eliminate duplication, leverage the common bargaining power of the UN and maximizing economies of scale.
It is facilitated by the principle of mutual recognition and it constitutes a reliable evidence-based foundation for the establishment of common back offices.
The BOS application supports the country office BOS teams to develop a common approach and methodology to ensure process efficiency and effectiveness.
Ethics Apps
The UNDP Ethics Office promotes an ethical organizational culture based on UN’s core values of integrity, professionalism and respect for diversity, and the values outlined in the Code of Ethics for UN Personnel which include independence, loyalty, impartiality, integrity, accountability and respect for human rights.
The Ethics App is an online platform for staff to submit requests for outside office activity approval.
The request is created by staff and submitted to the Ethics Office for review and recommendation; and OHR for subsequent approval.

Duties and Responsibilities
Under the responsibility of the Deputy Resident Representative Operations, the selected candidate is responsible for providing technical and global user support on time as outlined below:
• Provide technical assistance and coordination of technical assistance, policy development and programme support on stabilization for Country Offices and Regional Organizations
• Overall maintenance of the IRIS Applications and ensure all application are functioning accordingly to the service level agreement.
• Review and resolve all technical queries and bugs fixes in a timely manner.
• Support the team in identifying opportunities, converting business processes into a web-based solution.
• Lead the team in translating business and system requirements, liaise with vendors to ensure timely implementation of features, update, and upgrades.
• Take a leadership role, coordinated and ensure design, testing, and launching of new features in coordination with business owners.
IRIS Systems portal focal person is responsible for design, testing, administration and dissemination of dynamic information on PowerBi dashboards:
• Responsible to design, management IRIS platform reports and dashboards.
• Responsible for the management of datasets, synchronization and integrity.
• Liaise with business owners, leads to the identification of requirements for the design, and development of dashboards and reports to share information with various stakeholders.
• Act as the administrator for the various dashboards, ensuring effective user access control and management.
• Responsible for the provisioning and management of user profiles, troubleshooting, and escalation to the vendor.
• Communicate continuing changes and updates in business processes related to tools to the project manager promptly.
As IRIS focal point, act as team leading, attend regular meetings with business process owners and vendors:
• Ensure timely communication to the business owners on scheduled maintenance, downtime or expected system unavailability.
• Full participation team meeting, lead in sprints and or workshops and provide optimal solutions.
• Work independently on design, develop, test and submit error-free solutions.
• Provide timely tier 3 support, support train colleagues in the team and share lessons learned after every sprint.


• Ability to make new and useful ideas work
• Level 2: Analyzes complex technical materials (including data) and makes concise, relevant recommendations

• Ability to persuade others to follow
• Level 2: Proactively identifies new opportunities and challenges

People Management
• Ability to improve performance and satisfaction
• Level 2: Takes ownership of responsibilities

• Ability to listen, adapt, persuade and transform
• Level 2: Understands, explains and shares information on assigned tasks with accuracy and clarity

• Ability to get things done while exercising good judgement
• Level 2: Meets goals and timelines for delivery of products or services;

Other competencies:
• Demonstrate strong knowledge in UN System Business Operations strategy (BOS) experience
• Strong knowledge in systems innovation, business process analysis and re-engineering
• Excellent interpersonal skills and ability to empathize with the various organizational mandates and cultures of the UN system.
• Demonstrated ability to work as part of a dynamic, multi-cultural team

Required Skills and Experience

• Master’s Degree in System Development, management information systems or equivalent is required.

• Relevant educational background in Cloud Platform (Azure) system development, deployment and administration.
• Over 2 years of relevant experiences in business process modelling, re-engineering, systems development, coding, and testing.
• Experience developer in WebDev; WinDev; WinDev mobile; Visual Studio; Dreamweaver and PowerBI.
• Prior experience designing database using data sets from different platforms

Language Requirements:
• Fluency in written and spoken English and French.
• Disclaimer
Important information for US Permanent Residents ('Green Card' holders)
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents.
UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment.
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.
We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.

Scam warning
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process.
Should you receive a solicitation for the payment of a fee, please disregard it.
Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced.
Therefore, you are advised to apply particular care when submitting personal information on the web.

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