Country Manager
Adexen
Dakar, Senegal

Industry
Logistics & Transport
Job Seniority
Director
Job Category
General Business
Employment Type
Full time
Experience
10 - 15 years
Skills
Budgets, Customer Relations, Shipping, Logistics, Business Development, Leadership, Customer Service, Business Strategy, Teamwork, Team Management

Job description
Adexen was mandated by an international maritime group to recruit a Country Manager for its operations. The position is based in Dakar, Senegal.

Responsibilities
- Ensure profitability and growth of Group acitivities
- Define the budget in collaboration with Regional Manager and in accordance to Head Office guidelines.
- Design and implement a strategic business plan that expands our customer base and ensures our presence in the market, while building and maintaining strong, long-lasting customer relationships that result in incremental support.
- Achieve individual commercial targets, monitor and provide guidance to sales team to achieve individual and team collective commercial targets, and consistently update Head Office on sales pipelines and other customer opportunities.
- Drive business initiatives and development, attract new clients, seize new business opportunities and develop strategic partnerships.
- Promote Group Logistics solutions to leverage the large BCO client base of the Agency, and exploit the competitive advantage brought forth from operational synergies.
- Effectively manage the Commercial, Customer Service, and Operations teams to create a teamwork culture aimed at achieving unified goals, and ensure customer retention and satisfaction.
- Strive for, and be innovative in cost reduction and cost saving initiatives.
- Prepare management reporting in collaboration with the Finance and Accounting team .
- Collaborate closely with the Finance and Accounting team, Human Resources team, Administration team, Legal and Claims team, and IT team
- Any other relevant responsibilities, as and when assigned by immediate superior.

Desired Skills and Experience
- Bachelor's degree from a recognised university
- MBA is a plus
- At least 12 years of experience in freight forwarding, shipping and logistics industry, with at least 8 years of experience in a senior management level
- Experience in sales or business development role is a plus
- Management experience in sales team is mandatory
- Proven sales record in both personal and team achievement & Managing or handling nominated shipment is irrelevant
- Multi-trade to worldwide trade knowledge
- Experience in operation is of great plus
- Good interpersonal communication
- Can work under pressure
- Effective presentation skill
- Familiarity with CRM practices

We thank all applicants however only those selected will be contacted.