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AfricaWorks Success Manager
• Dakar, SN
• Temps Plein
• AfricaWorks
COMPANY BACKGROUND
Haussmann is a leading pan African commercial Design & Build Company with offices in 8 countries in Africa (Kenya, Uganda, Zambia, Mauritius, South Africa, Nigeria, Ivory Coast, Ghana) and operational capacities in 10+ countries.
We design and fit out offices for our clients like L’Oreal, Uber, Mitsubishi, Total, Nokia etc. across the continent.
In 2019, Haussmann launched its coworking solution (AfricaWorks) in Abidjan & in Cape Town providing trendy flexible offices to multinationals and local SMEs. As part of its plan to open 50 AfricaWorks across the continent in the next 5 years, the Company is looking to hire a Success Manger in Dakar to successfully launch & manage our 1st AfricaWorks in Senegal!
ROLE DESCRIPTION/RESPONSIBILITIES
• Pre-launch Phase
Lead the pre launch phase by drafting & implementing the local go-to-market strategy:
1. Marketing, Communications & Events (with Marketing department):
1. Leading the marketing effort - both offline & online
2. Creating the buzz & hype in town
3. Organizing events to promote product awareness & brand visibility
2. General Management:
1. Recruiting & training of the local team
2. Putting in place the procedure
3. Putting in place the systems
4. Managing the space budget
• Launch + Maturity
1. Sales:
1. Leading the soft & hard launch
2. Managing the Space tours
3. Sending the proposal
4. Managing database of leads
2. Operations:
1. Ensuring the Process & Systems run smoothly
2. Creating strong links with the Customers
3. Ensuring Customer Satisfaction
4. Managing the MICEs
5. Managing the Team
6. Building & Animating the community
7. Reporting
REQUIREMENTS:
1. Self Driven & pro-active,
2. Autonomous and reliable
3. Detailed oriented & rigorous
4. Excellent Oral & Written skills
5. Agile & Bold
6. Go getter
7. Superb sales capacities & track record
8. Previous experience in a start - up / fast growing company is a plus
9. Strong international exposure-both in mature markets and in Africa
10. Strong appetite for Marketing
11. Previous experience / background in Hospitality management is a strong plus