Job Description

DUTIES & RESPONSIBILITIES

Sales
Identify and establish new customer accounts (e.g. call dormant accounts, obtain leads from vendors)
Maintain and grow business with existing accounts
Support external sales in managing account administration
Generate and provide customer quotes for standard/pre-designed solutions
Follow up on customer quotes where required
Consult with customers in selling and supporting Westcon products and services
Provide product presentations and sales training for assigned accounts.
Identify cross selling opportunities within Westcon's products and services portfolio
Keep customers up-to-date with product-related information
Coordinate with training, marketing, business development, and product management to effectively support the customer
Business Management
Maintain up-to-date profiles on accounts showing revenue projects and quotas
Gain general understanding of customer business and strategic plans as they relate to Westcon products and services
Monitor performance of allocated accounts and identify areas of opportunity
Provide support in sales presentations, products demonstrations, customer training, and solution delivery
Consult with appropriate internal resources for guidance and support in serving customers
Administrative/Self Development
Prepare for and participate in monthly sales meetings.
Ensure forecasts are submitted in a timely and accurate manner
Prepare business development plans for strategic accounts
Attend relevant internal and external product training
Meet all reporting deadlines with accuracy (e.g. call reporting, pipeline reporting, etc.)
Attend all required internal and external meetings
Maintain and develop own knowledge of Westcon and vendor product portfolio

Qualifications
Bachelor's Degree in ICT and/or Sales related field
Sales or account management experience
Background with advanced Customer Service or Sales environment
Experience
At least two (2) years working experience in a similar role
IT Channel sales experience (preferred)
Sales negotiation skills
Technology:
General knowledge of Westcon Comstor product portfolio offerings (Ruckus, Zebra, Juniper, Poly, Oracle and Avaya)
General knowledge of collaboration and communications technology
Ability to use (standard) software: MS Office Applications and SAP (preferred)
General Computer literacy
Finance: Calculate & maintain minimum profitability requirements on a transaction level
Business: Sales forecasting and reporting

Sales: Basic understanding of the sales cycle

Customer Service: Principles and processes for providing customer service including needs assessment and evaluating satisfaction

Language: English

Job Requirements

ROLE DESCRIPTION

To onboard a base of new accounts, develop existing accounts and to sell standard Westcon products/solutions in line with team sales strategy.